STARDriver® Outbound Manager is a state-of-the-art outbound telemarketing solution offered by the best CRM Software provider in Singapore, designed for telemarketing teams to support activities such as lead generation, telesales, cross-sell, up-sell, customer profiling, debt collection, event RSVP management, etc.

Our solution brings it all together to deliver a stress-free automated experience for outbound telemarketers. One central platform to engage with your customers and dial into profits!

Put STARDriver® Outbound Manager to work for your business.

STARDriver Outbound Manager

STARDriver® Outbound Manager is a 70% out-of-the-box solution needing only 30% customization and configuration. This means that we can easily cater to your company’s customization requirements without having to start from ground zero. This also means that your leads times to go LIVE are significantly reduced, making our solution an excellent choice for your CRM needs.

Our solution offers sophisticated, state-of-the-art features, all designed to engage with your customers efficiently and effectively.

Key features include:

  • Easy data import of leads using a friendly wizard-driven process.
  • Powerful features to manage data distribution to agents and teams.
  • Soft phone dialling feature integrated with PABX.
  • Automated screen builder to set-up agent outbound screen.
  • Sales leaderboard to track agent productivity and sales targets.
  • Easy navigation to call wrap-up statuses.
  • Easy navigation to call scripts and prompts on offers.
  • AI driven insights for agents to make relevant offers to customers.
  • Access to customer’s call history and remarks.
  • Send sms feature to send personalized sms messages to customers.
  • Send e-mail feature to send personalized e-mails to customers.
  • Save time with a ready library of SMS and e-mail templates.
  • Integration with Client systems to access customer's transaction history.
  • Integration with payment gateways for payments and tokenization.
  • Workflow engine to escalate case to supervisor.
  • Powerful QA module to retrieve call logs and evaluate call quality.
  • Admin console to set-up call statuses, call scripts, agent targets, commission tiers etc.
  • Manage users and permissions.
  • Set-up eDM and sms templates for customers.
  • Supervisor ability to move and re-assign leads across telemarketing agents.
  • Access to a powerful dashboard with amazing BI capabilities.
  • Interactive reports providing end users with the capability to drill through various levels of data, filter, sort, compute, aggregate and export data to various formats.

Dial into profits with our powerful outbound call management solution.

Executes over 30 different outbound tasks. Your telemarketers will love this!

Powerful cloud-based solution fully powered by Oracle.

We got your back. 

At Star CRM, we transform Client businesses with our cutting-edge suite of CRM software and services. Our solutions will equip you with all the ammunition you need to create relevant, meaningful engagement with your customers.

We cater to Enterprise and SME customers, with options for both customization and ready plug-and-play deployment.

state-of-the-art solutions.

Our CRM software solutions are powerful, innovative and have been built on the most robust technology platforms such as Oracle.

Reduced lead times.

Our solutions are 70% out-of-the-box, requiring only 30% customization and configuration. Which means lead times to go live are significantly reduced.

High quality
meets fair price.

No hidden charges. No sales reps trying to sell you things you do not need. What you pay is a fair and reasonable price for a high-quality CRM software solution that will work for your business

Fully hosted

Fully hosted solution allowing you to focus on your business without worrying about servers, storage, security, and firewalls.

Request A Demo

Call us today to see how we can help your business. 

Named Best CRM Cloud Vendor of 2018 By Frost & Sullivan.

Ranked No.7 Out Of Top 25 CRM Solution Providers in Asia-Pacific By APAC CIO Outlook Magazine In 2017.

20-year proven track record in delivering world-class CRM software & services to Clients in the Asia-Pacific region. 


Star CRM Pte. Ltd.
30 Cecil Street,
Prudential Tower,
Singapore 049712.
Tel:  +65 6303 2679
Email: info@starcrm.com.sg
web: www.starcrm.com.sg


Star CRM Sdn. Bhd.
D-26-1, Menara SuezCap 1,
2, Jalan Kerinchi Kiri, Pantai Dalam,
59200 Kuala Lumpur, Malaysia.
Tel:   + 603 9213 0060
Email: info@starcrm.com.my
web: www.starcrm.com.my


Star CRM India
91 Springboard,
Gopala Krishna Complex 45/3,
Residency Road, M G Road,
Bengaluru, 560025
Karnataka, India.
Email: info@starcrm.co.in
web: www.starcrm.co.in