STARDriver Outbound Call Centre Solution.
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A cutting-edge solution for outbound telemarketers.
One of a kind in the marketplace.

STARDriver Outbound Manager

Our outbound solution includes 4 robust modules to support telemarketing agents, supervisors and senior management. It comes 80% out-of-the-box and requires only 20% configuration and customization, based on the individual needs of an organization.

  • Automated survey builder to set up probing questions based on campaign requirements.
  • Sophisticated soft phone dialing.
  • Automated call status outcomes.
  • Automated notifications and alerts on priorities.
  • View and track call history at a glance.
  • Customized access to view customer history .
  • View call scripts and prompts on offers.
  • Workflow to send case to supervisor.
  • Easy update mechanics for supervisor.
  • Easily set and track SLAs by department.
  • Easily set-up notifications and alerts on SLAs.
  • Convenient SMS and E-mail to send personalized communications to customers.
  • Assign records from one agent to another.
  • Import leads and manage data distribution to teams.
  • Track call status and KPIs by telemarketer.
  • Track sales and commissions earned by telemarketer.
  • Listen to call recordings and track call quality.
  • Track e-mail delivery  logs.
  • Manage users and permissions.
  • Manage customer communication templates.
  • Access to a powerful dashboard with drill down filters by date range, outbound agent, products and services. 
  • Interactive reports that can be downloaded to Excel, CSV, PDF etc.
Mobirise

Dial into profits with our powerful outbound call management solution.

Executes over 30 different outbound tasks. Your telemarketers will love this!

Powerful cloud-based solution fully powered by Oracle.

We got your back. 

Your telemarketers will love STARDriver Outbound call management solution.

Dial into profits by using our powerful solution to execute over 30 different outbound tasks.  

Powerful cloud-based solution fully powered by Oracle.

Leading-edge
functionality.

Our solution comes with cutting-edge features to engage with your customers efficiently and effectively. 

Cloud and on-premise hosting.

Flexible hosting options for both on cloud and on premise are offered based on your business requirements. 

Lead time of just 12-16 weeks.

Our solutions are 80% out-of-the-box, requiring only 20% customization and configuration. Go live in 12-16 weeks !

We offer value for money.

World-class solutions delivered at a fair and reasonable price, inclusive of training, licensing, support and maintenance. 

Request A Demo

Call us today to see how we can help your business. 








Named Best CRM Cloud Vendor of 2018 By Frost & Sullivan.

Ranked No.7 Out Of Top 25 CRM Solution Providers in Asia-Pacific By APAC CIO Outlook Magazine In 2017.

20-year proven track record in delivering world-class CRM software & services to Clients in the Asia-Pacific region. 

Malaysia 

Star CRM Sdn. Bhd.
Level 2, Tower 5, Avenue 5,
The Horizon, Bangsar South,
No. 8, Jalan Kerinchi,
59200 Kuala Lumpur, Malaysia.
Tel:  + 60 3 2240 9992
Email: info@starcrm.com.my
web: www.starcrm.com.my

Singapore 

Star CRM Pte. Ltd.
1 Raffles Place
Tower 2, Level 19
Singapore 048616.
Tel:  +65 6808 5810
Email: info@starcrm.com.sg
web: www.starcrm.com.sg

India 

Star CRM India
Brigade Innovation LLP, Brigade REAP,
Ground Floor, Next to District 6, Sheraton Hotel,
Brigade Gateway Campus,
26/1, Dr. Rajkumar Road, Malleshwaram- Rajajinagar
Bangalore 560055, India.
Tel: - +91 97399 18708
Email: info@starcrm.co.in
web: www.starcrm.co.in

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