Loyalty Management Services
We have been at the forefront of customer loyalty solutions and services in the ASEAN region and have developed several ROI-generating programs for Clients over the past 20 years.
We offer exciting loyalty solutions and services, all designed to deepen your customer engagement, build loyalty, and generate increased revenues.
We cater to the following services:
We offer exciting loyalty solutions and services, all designed to deepen your customer engagement, build loyalty, and generate increased revenues.
We cater to the following services:
- Understanding your business needs and designing a loyalty strategy to address that.
- Set-up of mobile app and/or website for your members to participate in the program.
- Implementation of data interfaces to enable data import of transactions required to process member points and rewards.
- Configuration of loyalty engine to set-up the business rules for earning and redeeming points, privileges, and coupons.
- Set-up of back-end platforms to manage users and on-going content updates to mobile app and/or website.
- Set-up of marketing automation, where required.
- Execute member communications via e-mails, push notifications, SMS and WhatsApp subject to regulations.
- Development of loyalty dashboard to track program performance.
Loyalty is one of our core offerings. We offer exciting digital loyalty solutions for both points-based and non-points-based loyalty programs.
Customers have not changed. How we reach them has. Talk to us to see how we can help your business.