Star CRM is a leading provider of CRM (Customer Relationship Management) software and services in the Asia-Pacific region. 10 cutting-edge CRM software solutions to choose from. Proud winner of the Frost & Sullivan award for ‘Best CRM Cloud Vendor of 2018’.
Star CRM have provided world-class CRM software & services to over 40 blue-chip Clients in the Asia-Pacific region.
We bring to the table 10 powerful CRM software solutions. All the ammunition you need to engage with your customers efficiently and effectively. We got your back!
Everything you need to deliver and track superior customer engagement.
Star CRM is a leading service provider of CRM (Customer Relationship Management) software solutions in Asia-Pacific. Our unique combination of technology, marketing and data provides our customers with all the ammunition they need to deliver efficient customer engagement and effective customer relationships.
Star CRM offers a powerful suite of 14 solutions. Our CRM are used to manage loyalty, cross-sell, up-sell, marketing automation, digital marketing, sales, customer service, outbound telemarketing, data and analytics.
You want to engage us for one key reason - We deliver results ! Plus 8 other strengths that make us unique in the marketplace. We were also named the Best CRM Cloud Vendor of 2018 by Frost & Sullivan. Also, APAC CIO Outlook Magazine ranked us No. 7 in the APAC region.
A customer relationship management (CRM) system is a software application that helps businesses manage customer interactions and track customer data. A CRM system can help businesses track customer interactions across different channels, including phone, email, social media, and in-person visits. The system can also store customer data, including contact information, purchase history, and demographic information. This data can be used to create customer profiles and track customer behavior over time.
With over 20 years of experience, we provide solutions for customer service, sales, customer loyalty, events, employee engagement, digital marketing and many more. We’ve got you covered.
Easier for sales representatives to track customer interactions and keep track of all communications.
Improved Customer Interactions
Allow sales replies to communicate with customers in real-time, which can lead to better customer service overall.
Improved Data Analysis
Provide data that can be used to identify areas where improvement is needed and make more informed business decisions moving forward.
I had the pleasure of working with Star CRM on a number of assignments when I was the Head of Retail Financial services at CIMB bank. I was always very impressed with the teams that Star CRM put on the projects, and most importantly Star CRM is very focused on delivering tangible results which can be benchmarked against our efforts prior to us engaging them. If you are interested in improving your results in areas such as cross selling, customer acquisition, and customer retention I would definitely recommend that you talk with them.
Star CRM's innovative marketing software solution, STARDriver, coupled with a strong, hands-on management team, make them an excellent partner to work with. They have played an instrumental role in the conceptualization and execution of our Loyalty Program. Their flexibility and agility is truly critical in this fast-moving world.
Star CRM have been providing out of hours support to our company for 12 years now. They proactively assess the service based on agreed KPI’s and would raise process improvements to better serve the customers and improve our business relations. The dedicated team have always been supportive and flexible to carry on tasks even at short notice. They can deliver our requirement and meet expectations without a fault. To date, we have not received any complaints from our customers and even stakeholders are happy with the partnership.
Microsoft likes working with Star Solutions because of the strategic aspect they bring to the table. They have a rare combination of marketing and technology skills that allows them to deliver a unique proposition in terms of strategy, execution and measurement.
Star CRM is like a mini Accenture ! Small but highly effective army of people, skills and technology. Plus the fact that they are always fast on turnarounds and proactive with their Client engagements makes a difference.
Do you want a career at Star CRM? Read on and see what it takes.
At Star CRM, we are constantly pushing the boundaries of technology to improve our CRM platforms for Clients. CRM has been constantly evolving and so have our products.
Our squad comprises of 40 talented, results-oriented individuals from the 3 worlds of software, data, and loyalty marketing. We are driven by our common goal to develop and deliver high quality CRM software solutions for our Clients.
The job involves solving interesting business problems for Clients using technology, marketing, and data. This means that you must be passionate about finding the right solution, have strong logic skills, not be scared of hard work, be detailed, take ownership, stick to timelines and closely collaborate with your colleagues in the company to put together high quality solutions for Clients.
We are an honest, friendly, and slightly nerdy team. We are straight in our interactions with each other, no fluff. Last but not the least, we are a close-knit family. We always have each other’s backs.
If all the above sounds like something you might enjoy, talk to us.
The money and benefits are not too shabby...
We offer competitive salaries, performance bonus, medical insurance, work-from-home options, flexi hours to pursue your hobbies and interests, employee recognition incentives, training programs, annual leaves, sick leaves and some fun quarterly team parties.
In return, we ask for your passion, dedication, and commitment to setting the bar a little higher each day and delivering your best.
We are demanding and have high standards, but the ride is worth it! If you are interested in a serious career in CRM and are not just after a job that pays your bills, get in touch with us.
Moving to Oracle Cloud Infrastructure has enabled Star CRM to save 25% to 30% in costs without any impact on speed or the performance of its solutions.
The features and functionalities provided by Oracle APEX on OCI have allowed Star CRM to complete more complex projects for clients, besides reducing development time and costs. This has increased the development team’s productivity by as much as 40%
“We are extremely proud to be presented with the 2018 Frost & Sullivan Malaysia CRM Cloud Vendor of the Year award. Ultimately, regardless of what industry you’re in, it all boils down to the relationship with your customers and how you manage it. We have 12 cutting-edge products and services designed to do just that. Our CRM software and services give our Clients all the ammunition they need to engage with their customers efficiently and effectively. We are constantly pushing the boundaries of technology to make our solutions more intelligent and sophisticated in terms of interaction and engagement with customers. We are currently in the process of enhancing some of our solutions using AI and blockchain technology…we are very excited about this. Watch this space!” said Kareem Qureshi, Managing Director at Star Solutions.
Star CRM was named the Best CRM Cloud Vendor of 2018 by Frost & Sullivan. 33 companies in Malaysia were recognized for their outstanding industry achievements after some rather rigorous benchmarking by Frost & Sullivan. Our awesome Starlites let their hair down and partied the night away at the Hilton KL Sentral !!! :-)
We are stoked about being recognized by APAC CIO Outlook Magazine as No. 7 out of the Top 25 CRM solution providers in Asia-Pacific. We could have not done this without our awesome team and amazing Clients !!!
We have some great parties every quarter. We work hard for our Clients and make it a point to spend some quality time letting our hair down. This was a 70s themed party and what great fun it was !!!
Want to take your customer engagement to the next level?
Looking for the right software platform to manage your CRM initiatives ?
Looking for data & analytics ?
Want to launch a loyalty program ?
Need an automated call centre ?
Want to acquire new customers ?
Looking to retain and grow your existing customers ?
Want to track your sales pipeline ?
Want to improve your churn rates?