I had the pleasure of working with Star CRM on a number of assignments when I was the Head of Retail Financial services at CIMB bank. I was always very impressed with the teams that Star CRM put on the projects, and most importantly Star CRM is very focused on delivering tangible results which can be benchmarked against our efforts prior to us engaging them. If you are interested in improving your results in areas such as cross selling, customer acquisition, and customer retention I would definitely recommend that you talk with them.
Star CRM's innovative marketing software solution, STARDriver, coupled with a strong, hands-on management team, make them an excellent partner to work with. They have played an instrumental role in the conceptualization and execution of our Loyalty Program. Their flexibility and agility is truly critical in this fast-moving world.
Star CRM have been providing out of hours support to our company for 12 years now. They proactively assess the service based on agreed KPI’s and would raise process improvements to better serve the customers and improve our business relations. The dedicated team have always been supportive and flexible to carry on tasks even at short notice. They can deliver our requirement and meet expectations without a fault. To date, we have not received any complaints from our customers and even stakeholders are happy with the partnership.
Microsoft likes working with Star Solutions because of the strategic aspect they bring to the table. They have a rare combination of marketing and technology skills that allows them to deliver a unique proposition in terms of strategy, execution and measurement.
Star CRM is like a mini Accenture ! Small but highly effective army of people, skills and technology. Plus the fact that they are always fast on turnarounds and proactive with their Client engagements makes a difference.
