We design loyalty programs that are sure to move the needle on your customer acquisition, retention, cross-sell, and up-sell goals.

Our loyalty management services span across strategy, technology, data and day-to-day execution. We help you to create relevant engagement with your customers that in turn will result in profitable, rewarding relationships with them.

Loyalty Management Services

We have been at the forefront of customer loyalty solutions and services in the ASEAN region and have developed several ROI-generating programs for Clients over the past 20 years.

We offer exciting loyalty solutions and services, all designed to deepen your customer engagement, build loyalty, and generate increased revenues.

We cater to the following services:

  • Understanding your business needs and designing a loyalty strategy to address that.
  • Set-up of mobile app and/or website for your members to participate in the program.
  • Implementation of data interfaces to enable data import of transactions required to process member points and rewards.
  • Configuration of loyalty engine to set-up the business rules for earning and redeeming points, privileges, and coupons.
  • Set-up of back-end platforms to manage users and on-going content updates to mobile app and/or website.
  • Set-up of marketing automation, where required.
  • Execute member communications via e-mails, push notifications, SMS and WhatsApp subject to regulations.
  • Development of loyalty dashboard to track program performance.

Loyalty is one of our core offerings. We offer exciting digital loyalty solutions for both points-based and non-points-based loyalty programs.

Customers have not changed. How we reach them has. Talk to us to see how we can help your business.

Let's Talk.

Want to take your customer engagement to the next level?

Looking for the right software platform to manage your CRM initiatives ?

Looking for data & analytics ?

Want to launch a loyalty program ?

Need an automated call centre ?

Want to acquire new customers ?

Looking to retain and grow your existing customers ?

Want to track your sales pipeline ?

Want to improve your churn rates?

Named Best CRM Cloud Vendor of 2018 By Frost & Sullivan.

Ranked No.7 Out Of Top 25 CRM Solution Providers in Asia-Pacific By APAC CIO Outlook Magazine In 2017.

20-year proven track record in delivering world-class CRM software & services to Clients in the Asia-Pacific region. 


Star CRM Pte. Ltd.
30 Cecil Street,
Prudential Tower,
Singapore 049712.
Tel:  +65 6303 2679
Email: info@starcrm.com.sg
web: www.starcrm.com.sg


Star CRM Sdn. Bhd.
D-26-1, Menara SuezCap 1,
2, Jalan Kerinchi Kiri, Pantai Dalam,
59200 Kuala Lumpur, Malaysia.
Tel:   + 603 9213 0060
Email: info@starcrm.com.my
web: www.starcrm.com.my


Star CRM India
91 Springboard,
Gopala Krishna Complex 45/3,
Residency Road, M G Road,
Bengaluru, 560025
Karnataka, India.
Email: info@starcrm.co.in
web: www.starcrm.co.in